Customer Sales and Service Representative
Part Time • Hybrid - US
Benefits:
- 401(k)
- Competitive salary
- Opportunity for advancement
Customer Sales and Service Representative
MoJo is a local, family-owned business and we’re looking for a SALES and CUSTOMER SERVICE representative to join our team. If you’re an organized, well spoken, and motivated looking for a position that will offer you professional growth in a range of areas including sales, customer service, marketing, social media, and learning about a small business operation, this could be the ideal job for you.
MoJo is a local, family-owned business and we’re looking for a SALES and CUSTOMER SERVICE representative to join our team. If you’re an organized, well spoken, and motivated looking for a position that will offer you professional growth in a range of areas including sales, customer service, marketing, social media, and learning about a small business operation, this could be the ideal job for you.
About Us
We provide outdoor pest control services to residential and commercial customers, ridding outdoor pests with an expertise in mosquito and tick control so our customers can enjoy their backyard, patio dining, and day care play.
We’re a locally owned and family operated company for 7 years and part of the Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and we want you to join us!
We provide outdoor pest control services to residential and commercial customers, ridding outdoor pests with an expertise in mosquito and tick control so our customers can enjoy their backyard, patio dining, and day care play.
We’re a locally owned and family operated company for 7 years and part of the Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and we want you to join us!
Job Description
The CSSR supports the owners and director of operations, and engages with customers in a sales, marketing and customer service approach in order to provide excellent customer service and educational information in response to service inquiries.
The CSSR should have strong phone communication skills, SALES and marketing skills, and have strong proficiency in computer data entry in order to maintain loyal customers. They should be well spoken and responsive with urgency to keep our customers loyal and happy with our satisfaction guaranteed services that we provide to them.
Benefits and incentives:
The CSSR supports the owners and director of operations, and engages with customers in a sales, marketing and customer service approach in order to provide excellent customer service and educational information in response to service inquiries.
The CSSR should have strong phone communication skills, SALES and marketing skills, and have strong proficiency in computer data entry in order to maintain loyal customers. They should be well spoken and responsive with urgency to keep our customers loyal and happy with our satisfaction guaranteed services that we provide to them.
Benefits and incentives:
- Bonus and incentives based on sales success and obtaining company goals
- Customer referral bonuses- unlimited
- Employee referral bonus
- End of season bonus up to $1000 based on number of months employed for year.
- We are looking for part time hours (20-26 hours/ week) working 2-6pm weekdays; 1-2 Saturdays/month flex time with remote access
- Monthly company events
- Logo gear for office wear and marketing events provided
- Eligibility for 401K
Job type: Full time or part time during our season March through Mid November
Requirements:
- Excellent Customer Service and Selling skills
- Strong interpersonal, listening, and communication skills- verbal and written
- Phone sales experience a plus
- Computer skills with word, excel, Microsoft cloud, and franchise platforms
- Social media experience with Facebook, Instagram, and other platforms.
- Strong attention to detail to maintain customer accounts.
Responsibilities:
- Provide superior customer service and communication
- Sign customers up for our services and ability to differentiate our expertise from the rest of the competition through our MoJo Advantage
- Manage and execute customer sales process via phone and online sales applications.
- Extremely responsive to directly with customers either by telephone or email to respond to customer inquiries.
- Set up new customer accounts
- Keep records of customer interactions and transactions
- Maintain customer databases
- Marketing in the community
- Managing social media and marketing
- Participate in team meetings
- Ability and willingness to work flexible hours
Job type: Full time or part time during our season March through October
Education and experience:
- High school diploma, general equivalency diploma (GED) or equivalent
- Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
- Knowledge of administrative office processes preferred
- Phone sales experience preferred, not required
Flexible work from home options available.
Compensation: $17.00 - $20.00 per hour
When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
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Competitive Pay
We offer industry-leading wages and a bonus structure to benefit top employees.
Fun Culture
We are committed to make outside fun again. If you like to work hard, play hard, this is the place for you.
Nationally Recognized Brand
We are a locally owned and operated business, and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country.
No Nights, Limited Weekends & Holidays
Work hard during the week so that you can enjoy nights, weekends, and holidays with your friends and family.